How Conversation Works 6 Lessons for Better Communication (Audible Audio Edition) Anne Curzan The Great Courses Books
Download As PDF : How Conversation Works 6 Lessons for Better Communication (Audible Audio Edition) Anne Curzan The Great Courses Books
Regardless of age or occupation, conversation can be tricky. But like it or not, it's one of the most important things you do on a daily basis. Successful conversations help you advance professionally and make, maintain, and deepen relationships. Moreover, research shows that talking, when done on a substantive level, is correlated with a feeling of happiness and general well-being.
In just six lectures, Professor Curzan teaches you key strategies that can dramatically improve your ability to converse with anyone, from strangers to supervisors. This highly practical course focuses on the fundamental principles you need to become more conversationally aware and savvy at home, in the workplace, and beyond. You'll learn graceful ways of pointing out a mistake, asking someone to do something he or she doesn't want to do, preparing a person for "no," asking for a big favor, and providing information the recipient doesn't want to hear. You'll also learn devices for skillfully opening and closing exchanges, taking turns "negotiating the conversational floor," sending people subtle signals, and sharing the conversational burden to make discussions feel more mutual and enjoyable.
Whether you want to build rapport with colleagues, promote yourself in an interview, give a winning presentation, ingratiate yourself with your boss, or even create a connection on a first date, knowing what to say and how to say it allows for more productive, smoother interactions.Professor Curzan helps you get ahead by outlining simple techniques for accomplishing all of these goals and more.
Disclaimer Please note that this recording may include references to supplemental texts or print references that are not essential to the program and not supplied with your purchase.
How Conversation Works 6 Lessons for Better Communication (Audible Audio Edition) Anne Curzan The Great Courses Books
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How Conversation Works 6 Lessons for Better Communication (Audible Audio Edition) Anne Curzan The Great Courses Books Reviews
Not quite as good to me, as the others I have listened to.
Very interesting and useful!
I recommend this [too] short course (audio only) as a whole. Perhaps, it would have been a little better in spots if the viewer could see the interactions since, as the Prof stressed later on, verbal communication is only a part of what is conveyed when face to face. Therefore, I would recommend the video instead.
There was one point I would take issue with in Chapter 4. After compliments the second way the Prof advocates making another person supposedly feel good (what she calls enhancing positive face) is by asking personal questions such as about someone's work and interests. I suggest one be very cautious about this strategy - it may be deemed intrusive. Not every one appreciates this type of interrogation.
Have you ever offended someone with a compliment? Left a job interview with an uneasy feeling that perhaps you crossed a line? Maybe as a manager you've seen another manager work wonders with an employee you couldn't get the time of day from and were left scratching your head as to how?
These six courses are for you. We all have conversations and so know how they work to a point. However, Anne Curzan takes her skills as a linguist to bring out what is going on beneath the conversation and therefore why they don't always work the way we want them to. She gives helpful information on how to size up a situation and what to be aware of as you are trying to navigate dangerous waters. Particularly helpful in these courses is the concept of face, as in "saving face", but here expanded into a discussion about positive and negative face.
I in large part picked up this set of courses after having listened to Anne give another set of lectures on the secret history of words. She has an absolutely wonderful ability to teach and pack information into a course. Her voice is also quite easy on the ears.
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